For Doctors

For Doctors

Bringing specialised hearing care to your patients’ doorsteps

At Optimal Hearing, we understand that healthcare providers like you are dedicated to ensuring your patients receive the best possible care. That’s why we offer a unique solution that can significantly benefit your patients who may find it challenging to visit a clinic.

Our home visit service is designed with both patients and healthcare professionals in mind, offering a range of advantages that can enhance patient care and outcomes.

Benefits of Our Home Visit Service

Benefits of our home visit service

Improved Accessibility: Many patients, especially those with mobility issues, transportation limitations, or busy schedules, may struggle to make it to a clinic for their hearing care needs. Our home visit service bridges this accessibility gap, ensuring that hearing assessments and care are within reach for all your patients.

Enhanced Patient Comfort: Patients often feel more at ease in their familiar home environment. By offering in-home hearing care services, we prioritize their comfort and convenience, which can lead to a more relaxed and productive appointment.

Personalised Care: Our dedicated team of audiologists is experienced in tailoring hearing assessments and care plans to the individual needs of each patient. By conducting assessments in a patient’s home, we can gain insights into their daily living conditions and customize solutions accordingly.

Comprehensive Evaluations: Our in-home service is not limited to hearing assessments; we also offer tinnitus evaluations, wax removal, and hearing aid consultations in the comfort of a patient’s home. This comprehensive approach ensures that all aspects of their hearing health are addressed.

Patient Education: During our home visits, we take the time to educate patients and their caregivers about hearing health, hearing aids, and available solutions. This educational component can lead to better patient compliance and satisfaction.

How Doctors Can Benefit

How Doctors Can Benefit

As a healthcare provider, you play a vital role in connecting your patients with the resources they need to maintain or improve their health. Our home visit service can be a valuable tool in your toolkit:

Simplified Referrals: Referring patients to our home visit service is a straightforward process. You can trust that our team will provide comprehensive care and maintain open lines of communication with you, ensuring that you remain informed about your patients’ progress.

Tailored Solutions: We work closely with you to understand your patients’ specific needs and concerns. Whether it’s for hearing assessments, tinnitus management, or hearing aid fittings, our services are adaptable and personalised.

Funding Options:  We conduct services under the Enhanced Primary Care Plan (EPC/CDM) in addition to the new Medicare Audiology codes.  We also operate through the Government’s Hearing Services Program to provide free or subsidised services and hearing devices to eligible pensioners and DVA card holders.  We are accredited with several Private Health Insurance providers. 

Collaborative Care: We believe in a collaborative approach to healthcare. Our team is committed to working alongside you to provide the best possible care for your patients. We welcome your input and value your partnership in enhancing their hearing health.

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Kenneth Payne profile picture
Kenneth Payne
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Jack was thorough and honest about my not needing to have any wax removed as their was little to no problem in that regard and so after a full hearing test noted my hearing was the issue. Explained what could be done and left it to me to decide what action to take if any considering my age and lung issues. No sales pressure and sound advice. That is rare and welcome. Highly recommend his services.
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Emma Williams profile picture
Emma Williams
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Jack was kind, patient and respectful. He was extremely thorough in his treatment with great results.
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Kym Ortenburg profile picture
Kym Ortenburg
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Jack provided attentive and knowledgeable care for our 94 year old Uncle in when he visited him on site in Aged Care. The new aids have dramatically improved his quality of life as well as our Aunt- who no longer has to shout! The extended family is very impressed and grateful. Would highly recommend Jack's services.
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Andrea Pesek profile picture
Andrea Pesek
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Jack was patient,professional & helped my Mum no end with her hearing needs.I would absolutely recommend him! Thank you so much,Jack.
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Keith Tamblyn profile picture
Keith Tamblyn
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Jack from Optimal Hearing is a great Guy,always rings to let me know when he is coming down to Mornington & is always on time. He is also very Professional at his job and looks after his Clients needs.
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Suzanne McCourt profile picture
Suzanne McCourt
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Exceptional service from Jack. Careful, compassionate and thorough. I recommend him highly.
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Rosanna Barthelot profile picture
Rosanna Barthelot
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It's always been a pleasure to deal with Jack Leigh. From the first time Mum met Jack, he has always been kind, patient and above all respectful. Jack has always responded promptly to any queries I have had and takes the trouble to provide the best possible solutions. As my Mother has mobility issues, Jack has always been so flexible and has come to see Mum and attend to Her hearing aid issues wherever She was. I would recommend Jack's services to anyone at any time.
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Brigette Taylor profile picture
Brigette Taylor
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Jack Leigh has looked after my 95 year old mum for the last few years now & you couldn't ask for a better service. Mum is in a nursing care home & Jack introduced her to her first set of hearing aids & he regularly checks on her progress. She enjoys his visits so much & has greatly benefited from the aids. Jack has taken great trouble to liaise with me comprehensively, as I live a couple of hours away from mum. He is such a lovely person & is extremely kind & gentle with Mum. He has really helped with her limited communication abilities & I'm very grateful. I highly recommend Jack Leigh & Optimal Hearing, we are so lucky to have him looking after mum.
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Hinerangi Burling profile picture
Hinerangi Burling
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I have been a client of Jack Leigh's for over 7 years. Why I'm still with Jack and Optical hearing: a) He comes to me (mobile visits) b) Very professional and friendly c) efficient, nothing is to much from sending batteries to fixing hearing aid. I would recommend Jack to anyone with hearing problems
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Cynthia Thendean profile picture
Cynthia Thendean
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Jack is always helpful and has his customer's best interest at heart
Audiology Australia Accredited Audiologist
Hearing Services Program Provider
Hearing Business Alliance

Better Hearing Starts Here

To arrange a visit please contact Jack on

0430 080 274