About Us

At Optimal Hearing, we recognise the demands of modern life, which is why we offer a distinctive home visit service to accommodate your hearing care needs at your convenience. Our commitment to providing accessible and flexible services extends to all our valued patients, including private individuals.

While our services are designed to serve industry referrals such as GPs and Aged Care, we want to make it clear that everyone is welcome to benefit from our expertise. Your hearing health matters, and we are here to provide you with the exceptional care and flexibility you deserve.

Jack also works one day per fortnight at Enriching Health Medical Centre in Caulfield.

Jack Leigh

Jack Leigh

Jack Leigh is the founder and Audiologist at Optimal Hearing. He completed his Audiology degree at Manchester University, UK. On completion of his degree Jack worked for the NHS as an employed Audiologist. In 2008, Jack moved to Australia and worked for a variety of smaller and larger Audiology companies until launching Optimal Hearing in 2013.

Jack is dedicated to helping all individuals reach their hearing potential. It was through his experiences working for other audiology companies that he noticed a serious flaw in the current system. The vast majority of people who require a home-visit are terribly under-serviced. In many cases, waiting up to six months before an appointment, even for emergencies like a broken hearing aid. Jack sincerely believes that all people deserve the right to quality, professional and on-going care and management of their hearing.

Jack is a member of Audiology Australia with CCP, and is also registered with the Government’s Hearing Services Program as a Qualified Provider. He is passionate about his profession and prides himself on his empathy and consideration for all his clients. He enjoys troubleshooting and improving hearing aid performance, and is particularly proud of his earwax suction technique that allows him to clear out wax in the most comfortable and efficient manner.

Adina Leigh

Adina Leigh

Adina Leigh obtained a Bachelors degree with Honors (B. Sp. Hons) in Speech Pathology in 2004.  Following graduation, she has been employed in both the public and private sectors (both in Australia and the UK) providing speech and language assessment/therapy to both children and adults. Since 2007, Adina has been running her own independent speech pathology practice.  This involves running both the financial and clinical aspects of the business.   Adina’s complimentary allied health skill set as well as her creativity and expertise in practice management make her an extremely valued member of the Optimal Hearing team.

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Kenneth Payne profile picture
Kenneth Payne
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Jack was thorough and honest about my not needing to have any wax removed as their was little to no problem in that regard and so after a full hearing test noted my hearing was the issue. Explained what could be done and left it to me to decide what action to take if any considering my age and lung issues. No sales pressure and sound advice. That is rare and welcome. Highly recommend his services.
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Emma Williams profile picture
Emma Williams
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Jack was kind, patient and respectful. He was extremely thorough in his treatment with great results.
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Kym Ortenburg profile picture
Kym Ortenburg
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Jack provided attentive and knowledgeable care for our 94 year old Uncle in when he visited him on site in Aged Care. The new aids have dramatically improved his quality of life as well as our Aunt- who no longer has to shout! The extended family is very impressed and grateful. Would highly recommend Jack's services.
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Andrea Pesek profile picture
Andrea Pesek
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Jack was patient,professional & helped my Mum no end with her hearing needs.I would absolutely recommend him! Thank you so much,Jack.
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Keith Tamblyn profile picture
Keith Tamblyn
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Jack from Optimal Hearing is a great Guy,always rings to let me know when he is coming down to Mornington & is always on time. He is also very Professional at his job and looks after his Clients needs.
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Suzanne McCourt profile picture
Suzanne McCourt
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Exceptional service from Jack. Careful, compassionate and thorough. I recommend him highly.
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Rosanna Barthelot profile picture
Rosanna Barthelot
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It's always been a pleasure to deal with Jack Leigh. From the first time Mum met Jack, he has always been kind, patient and above all respectful. Jack has always responded promptly to any queries I have had and takes the trouble to provide the best possible solutions. As my Mother has mobility issues, Jack has always been so flexible and has come to see Mum and attend to Her hearing aid issues wherever She was. I would recommend Jack's services to anyone at any time.
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Brigette Taylor profile picture
Brigette Taylor
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Jack Leigh has looked after my 95 year old mum for the last few years now & you couldn't ask for a better service. Mum is in a nursing care home & Jack introduced her to her first set of hearing aids & he regularly checks on her progress. She enjoys his visits so much & has greatly benefited from the aids. Jack has taken great trouble to liaise with me comprehensively, as I live a couple of hours away from mum. He is such a lovely person & is extremely kind & gentle with Mum. He has really helped with her limited communication abilities & I'm very grateful. I highly recommend Jack Leigh & Optimal Hearing, we are so lucky to have him looking after mum.
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Hinerangi Burling profile picture
Hinerangi Burling
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I have been a client of Jack Leigh's for over 7 years. Why I'm still with Jack and Optical hearing: a) He comes to me (mobile visits) b) Very professional and friendly c) efficient, nothing is to much from sending batteries to fixing hearing aid. I would recommend Jack to anyone with hearing problems
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Cynthia Thendean profile picture
Cynthia Thendean
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Jack is always helpful and has his customer's best interest at heart
Audiology Australia Accredited Audiologist
Hearing Services Program Provider
Hearing Business Alliance

Better Hearing Starts Here

To arrange a visit please contact Jack on

0430 080 274